The Boss In Balance "Peace of Mind" Guarantee
We build for the long haul, not just the launch. To ensure your new systems integrate seamlessly into your life and business, every project includes a structured two-phase support window.
1. Active Hypercare (The First 14 Days)
Immediately following your launch, we enter a 14-day Hypercare period. This is where we "tune" the engine while it’s running in the real world.
What’s included: Minor logic adjustments, workflow fine-tuning, and "how-to" questions for you or your team.
The Goal: To ensure that the automation handles your real-life edge cases (like that one client who always fills out forms incorrectly).
2. Technical Warranty (Day 15 to Day 30)
After Hypercare, your system moves into a Technical Warranty phase.
What’s included: We guarantee the integrity of the build. If an n8n node fails or a connection breaks due to the original configuration, we fix it at zero cost.
What’s not included: New features, adding new steps to a workflow, or fixing issues caused by third-party platform updates (e.g., if Instagram changes its API). These are handled via our Systems Stewardship retainer.